Frequently Asked Questions

What are the media requirements?
  • For images, please upload .jpg, .png or .gif files. Maximum file size is 6 MB. Minimum dimensions are 2400x2400px. For videos, please upload .mp4 files. Maximum file size is 50 MB. For video thumbnails, please upload .jpg files, at maximum file size of 6 MB. Alternatively for videos, you can add a YouTube or Vimeo URL. For example: https://www.youtube.com/watch?v=z9cetL8FJ7U or https://vimeo.com/347357228. Please make sure the video is unlocked and embeddable, not private or password protected.
  • Updated 11 months ago
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