Frequently Asked Questions

What are the media requirements?
  • For images, please upload .jpg, .png or .gif files. Maximum file size is 10 MB. Minimum dimensions are 2400x2400px. For videos, please upload .mp4 files. Maximum file size is 100 MB. For video thumbnails, please upload .jpg files, at maximum file size of 10 MB. Alternatively for videos, you can add a YouTube or Vimeo URL. For example: https://www.youtube.com/watch?v=z9cetL8FJ7U or https://vimeo.com/347357228. Please make sure the video is unlocked and embeddable, not private or password protected.
  • Updated 8 months ago
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